Privacy Policy
At Montera & Co. (“we”, “us”, “our”), accessible from monteraco.shop, your privacy is important to us. This Privacy Policy document explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
If you have any questions about this Privacy Policy, please contact us at:
📧 info@monteraco.shop
📧 support@monteraco.shop
1. Information We Collect
When you visit our site or make a purchase, we may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding orders, support, or inquiries
- Send promotional emails (only if you opt in)
- Improve our website, products, and customer experience
- Prevent fraud and ensure site security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our website
- Improve performance and functionality
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics providers
- Website analytics and marketing tools
- Legal authorities when required by law
All third parties are required to keep your information secure and confidential.
5. Payment Information
All payments are processed securely through third-party payment gateways.
We do not store or have access to your full payment card details.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (GDPR & International Users)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at support@monteraco.shop.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
9. Children’s Information
Montera & Co. does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: