Shipping & Delivery Policy
At Montera & Co., we aim to deliver your orders efficiently while offering access to a wide range of trending and innovative products. Please review the shipping details below.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Origin & Fulfillment Centers
Orders are shipped from our global fulfillment centers based on product availability. These may include warehouses located in:
- United States
- Europe
- China
The fulfillment location is selected automatically to ensure faster dispatch and availability of the product.
Shipping Time & Delivery Estimates
Standard Shipping
- Domestic (USA / Europe):
3–7 business days - International fulfillment (when shipped from overseas warehouses):
15–30 business days
Delivery times depend on the product location, destination country, customs processing, and carrier performance.
Express Shipping (International Orders)
For select products shipped from international warehouses, customers may choose Express Shipping at checkout.
- Express Shipping Delivery Time:
Up to 5 business days after dispatch
Express shipping fees are calculated and displayed during checkout and are non-refundable once the order is shipped.
Shipping Confirmation & Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number.
Please allow 24–72 hours for tracking details to become active after shipment.
You can track your order anytime using our tracking page:
👉 Track Your Order:
https://monteraco.shop/track-order/
International Shipping & Customs
International orders may be subject to customs duties, taxes, or import fees imposed by local authorities.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Delays & Exceptions
While we strive to meet delivery estimates, delays may occur due to factors beyond our control, including:
- Customs inspections or clearance delays
- Carrier or logistics disruptions
- Weather conditions
- Incorrect or incomplete shipping details
Montera & Co. is not liable for delays caused by external circumstances.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply to resend the order.
Lost or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact our support team for assistance:
We will investigate the issue and work with the carrier to provide a suitable resolution.
Contact Information
For shipping or delivery-related inquiries, contact us at: